Information and conditions for your stay in La Villa

General information for a stay in the heart of Alta Badia

Supplies:
All apartments are furnished with linens, towels, dishes, dish washers, microwave oven and TV. Daily apartment cleaning is not included whilst a change of towels is provided for guests spending a vacation of more than one week.

We are sorry in our apartments it is prohibited to:
• introduce pets;
• smoke;
• accommodate anyone without prior regular registration;

Arrival and departure:
• apartments are reserved from 3 p.m. on the arrival date and they must be vacated by 9 a.m. on the day of departure;
• in case of anticipated departures or delayed arrivals the entire amount shall be billed that corresponds to the whole duration of the intended stay;

Reservations and deposits:
• Reservations become binding after receipt of a confirmatory deposit payment;
• The amount of your deposit can be paid by bank transfer;

Local tax:
In addition to the price of the stay, the municipal tourist tax of € 2,30 per night will be due for people over 14 years of age (subject to variations).

Methods of payment we accept:
• cash within the limits set by the Italian law;
• advanced payment by bank transfer;
• PagoBancomat/Maestro debit card
• VISA/MASTERCARD credit cards

Travel cancellation insurance:
As a particular service feature and to save additional cost, we offer you the travel cancellation insurance "Europäischen Reiserücktrittsversicherung"


Cancellation policy:
You can cancel free of charge up to 6 weeks before arrival, after that the deposit will be retained. If government measures are taken to prevent the opening of the accomodation facilities or travel to our place, we will refund the deposit already paid. Nothing else can be claimed as compensation.

We look forward to meeting you in person and hosting you in our house.



Fam. Ploner

Via Rauc La Ila, 3
I-39030 La Villa (Bz)
Tel. +39 0471 847249
E-mail: info@colcuch.it
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